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Jeffery

Phil Meador Toyota

Customer Testimonials


My Review of Phil Meador Toyota:
Customer Service: I know customer service - it's my job and I'm very good at it. So does Joe - his demeanor from the first phone call to the post-sale follow-up has been exemplary. Unlike the stereotypical car salesperson who simply wants to sell a car, he genuinely wanted to find a good fit for our finances and needs. In a field where it's so easy to discourage, manipulate, or hassle potential buyers, he never once misstepped. We called Joe from our rural home three hours from the dealership. He made time that evening for us to come down, and was able to ensure we only needed to make the trip once.

Quality of Work: The only reason I give four stars instead of five was because the title paperwork had the wrong lienholder on it. When I went to DMV to title it, the dealership had to fax a correction stating who the current lienholder was. They did so immediately and followed up with a phone call to ensure we had received it. Even these things were handled with professionalism and class. The mechanical work done on the vehicle (timing belt, oil change, transmission service, belts) was done well from what I can tell. There was a headlight out, and Joe replaced it for me while we were there.

Friendliness: Too many dealerships are "fake friendly" - just friendly enough to make the sale; in fact, I had one salesman (Butte Toyota) laugh at my 1985 Civic I drove to the dealership - WTF? On the other hand, Joe has a gift for being warm and friendly without being pushy or inappropriate. I genuinely enjoyed meeting him and working with him. I'd buy from him again, even with the long drive.

Overall: Despite the titling issue, I'd definitely work with them again. We initially went to them because we were looking for a low mileage older Sienna - hard to find. Another Toyota dealer (Butte) was so difficult to work with that we cut the process off and worked with Meador. We do not regret that decision in any way - Joe and company were professional, helpful, and reasonable. On the one mistake that was made (titling), they accepted responsibility immediately and made it right.

Price: This was a low mileage used minivan, and those tend to be scarce and expensive. We looked for several months, and did not find a single comparable vehicle for that price in any market we looked (Salt Lake City, Idaho Falls, Butte, Helena, Bozeman, Great Falls, Missoula). Without divulging the details of the sale, they behaved quite ethically even in a situation where they could have taken advantage of us. I will look to Phil Meador and Joe quite heavily the next time I purchase a vehicle.

- My review, Montana

My Review of Phil Meador Toyota:
Before I went down to Phil Meador Toyota, I was expecting to just look at some cars and maybe test drive a few. As I arrived at the dealership I was greeted by Ed Samora. Ed directed me to the person I was looking for, and after a few test drives ended up dealing only with Ed. Ed did a great job finding me what I was looking for within my budget as well as getting me linked up with a great deal on insurance. My overall experience was great, and wouldn't you know, within a short time I had my new car. I would highly recommend anyone to visit Phil Meador Toyota, and go see Ed. Ed will work with you to find exactly what you are looking for, with great price and customer service.

- My review, Pocatello, ID

My Review of Phil Meador Toyota:
I live 50 miles from this dealer, and I traveled there to purchase my new Toyota Tundra(2011) the sales staff is top notch, the service is top notch, I have a local toyota dealer here and I wouldn't purchase a new Toyota from anyone else but Phil Meader Toyota in Pocatello Idaho.

- My review, Idaho Falls

My Review of Phil Meador Toyota:
I was in the market for a new Camry. I was always told I had to drive to a big city to get the best deal however after pricing in my home town of Idaho Falls and all the surrounding areas I not only got the best price at Philmeador the customer service was great! I was under no pressure to buy the car like I felt I was at other dealerships. I purchase a new vehicle every few years and I know I will be back at Philmeador for sure for my next purchases!!

- My review, Idaho Falls

My Review of Phil Meador Toyota:
the service was great, Joe the salesman was very patient and polite with my grandbaby and me, Chris the finance guy, was also very courteous, I would recommend this dealership to anyone.

- My review

My Review of Phil Meador Toyota:
I had a really great experience with the people of Phil Meador ( Joe Leegard) they treat me very professional and they take care of all my need, i will always do business with them in the future. I went to 3 different dealership before them and i didn't get the respect and even into consideration about trading my vehicle.

- My review

My Review of Phil Meador Toyota:
Josh and Jack made the buying experience extremely comfortable. They gave me a great deal on a nearly-new vehicle and an outstanding value on our trade. I would buy from Phil Meador again anytime, and when my daughter is old enough to drive, I fully intend on moving her into my 2004 Toyota Camry and getting a new Toyota Tundra for myself. I'll definitely buy my Tundra from Phil Meador!

- My review

My Review of Phil Meador Toyota:
Nick was an awesome salesman. He was very thourough in everything he did to help me find the exact car that I wanted. He knew, what seemed like everything there was to know about the corrolla. He went out of his way to help me search for the exact car that I wanted, down to the color of the car. He has even said that he will help me set up all my appointments for my car and help me deal with any problems if i have any.

- My review

My Review of Phil Meador Toyota:
We bought a used car from Joe, sight unseen. Joe was very patient, honest, and an absolute joy to work with on this transaction. I highly recommend Joe Leedgaard and Phil Meador dealership. They were very fair on price and the vehicle was exactly what they had promised. Thank you to the whole team!

- My review